We promise to provide the course to You in accordance with the instructions, time, and quality standards. However, we understand that there may be instances where a refund and return is requested.
You are entitled to a refund in accordance with this Refund Policy if we don’t fulfill this obligation.
Our team examines each refund situation on its own. Although we recognize that the circumstances may be special and not entirely covered by this Policy, we retain the right to vary from the Refund Policy in the event that such a deviation benefits You.
Please review our refund policy below:
Refund Eligibility:
Refunds may be requested within 10 days of the purchasing.
Refund requests must be made in writing
Changes to Refund Policy:
We reserve the right to modify or update this refund policy at any time without prior notice.
Any changes to the refund policy will be posted on our website and will be effective immediately upon posting.
By purchasing any course, you acknowledge and agree to abide by our refund policy.
If you have any questions or concerns about our refund policy, please contact our client support team at tahel@shosial.co.il
Reason for the refund
To request a refund, please contact our client support team at tahel@shosial.co.il with your order details and reason for the refund.
Our client support team will review your request and may require additional information or documentation.
Processing a refund
If the refund is approved, after your request is processed by Client Service, it is usually completed within 10 business days of your request being processed by Client Service.
Please be aware that we are not liable for your bank fees, processing times, or potential delays brought on by any problems with your bank’s services.
Please note that all refunds will be made using the original payment method through bank.